Choosing your Micro Market solution provider is an important decision and we encourage you to be selective. Our leadership has extensive experience in vending operations and retail management, allowing them to provide you with comprehensive, forward thinking Micro Market solutions that aim to build your business.

We have structured our business model to align with operators’ business goals to ensure that our partnership is productive and built for success from day one. It is our goal to create an experience that makes every customer of a Micro Market a repeat customer. Your customers’ satisfaction is important to us and we will make every effort to ensure they are pleased with their new foodservice experience.

We are confident that our turnkey Micro Market solutions are the best in the business and look forward to the opportunity to partner with you.

 

Why Breakroom Provisions?

We take pride in our partnerships and have structured our business model to allow our operators to run a lean and profitable business.

Below are just a few of the ways we differentiate ourselves from the competition and enhance our operators’ overall Micro Market business:

  • Private Network Business Model: We do not see, sell or charge you for your sales or other data – YOU own and manage it.
  • Most Secure Payment System: Don’t risk a data breach. Our system is PCI compliant, the highest compliance for credit card security available.
  • Superior Software Support: Our dedicated support team has over 100 employees and is the leader in support and customer satisfaction for the retail POS industry.
  • Flat Rate Fee: One low monthly rate. Save thousands of dollars on support and enhancements. There are NO percentage of sales fees.
  • Brand Yourself: Promote your brand, company logo, or custom graphics on any of our hardware systems.
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Private Network Business Model

 Your business is YOUR business. Our private network business model allows our operators to control and manage their accounts exclusively. We do not own, or have the ability to view, any of our operators’ sales data or account information.

Additionally, your money does not flow through our bank account. We want our operators to have complete financial privacy and by not routing funds through our account, they receive their money faster.

And did we mention there are no percentage of sales fees? We charge a flat support rate every month. There are no surprises or hidden fees – ever.

Security

Every day, thousands of companies and individuals are victim to identity and credit card theft. The repercussions of a data breach are severe and that is why we have taken every security measure possible to ensure our operators are never at fault.

Below are just a few of the ways we keep your customers’ data from being at risk:

  • Our system is a PCI-certified payment application, the highest level of bank card transaction security available.
  • Bank card information is fully encrypted and is not stored on the kiosk or server at any time.
  • Bank card transactions are processed in real time using a back-up modem in the scenario that internet connectivity is lost.
  • Historical customer data is stored and managed in a private server.

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Software

Our software platform is built to be smart. It is the most robust in the industry, managing over 14,000 sales terminals in North America alone. It is built to adapt and evolve to accommodate new food service concepts and opportunities as they become available.

A few of our dynamic software features:

  • Catapult HHT: State of the art mobile inventory management application for Apple, Android and Windows devices.
  • DemandFill: Predictive, analytics based inventory replenishment system.

Hardware

Simply put, our Micro Market kiosks and POS equipment are made of the highest commercial grade components available. While others may skimp on quality, our kiosks and components are designed to withstand years of use in high-volume environments.

  • All of our units are manufactured and assembled in the United States.
  • Our exclusive VPN Concentrator ™ provides  stable, reliable connections between kiosks and the server.
  • An optional backup modem authorizes credit card transactions in real time, even if the kiosk loses internet connectivity.
  • ADA Compliant and UL Listed.
  • Our kiosks feature ATM-quality hardware, which includes a UPS backup battery, power conditioner and a dial link backup modem.
  • Scanners are compatible with Smartphone applications.
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Customer Experience

Our system has all the tools you need to strengthen partnerships with your clients. Our user-friendly interface is easy to navigate, even for the first time Micro Market shopper. We offer multiple payment options to ensure that both the tech savvy and traditional shoppers have a convenient way to pay for their purchase.

Loyalty programs and dynamic promotions are a great way to attract new customers and increase repeat customers. Heighten awareness of your market’s promotions and loyalty rewards program through our digital signage program!

Below are a few of the way we keep your customers engaged and satisfied with their on-site Micro Market options.:

  • Speed Tender: No-touch transactions completed in seconds.
  • Audio voice and graphic prompts in English, Spanish, French, Russian, and Portuguese.
  • Biometric thumbprint and employee ID badge readers, as well as keytag and smartphone customer account management options.
  • eReceipt capability.
  • Customizable dynamic promotion engine.
  • Google Wallet ™ and Apply Pay ™ compatible.

Technical Support

It is crucial to have reliable and knowledgeable support and that is why we have the largest support team in the industry. If at any time there is an issue, there are a team of technicians ready and available to assist you. Our attention to customer service and support earned our team recognition from RIS News Leaderboard who ranked our customer service 49.1 out of a possible 50 points.

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